b9bd Privacy Policy

Section 01

Scope of Data Collection

b9bd may collect the following types of personal information for the proper operation of its platform:

• Identity Information: Your name, date of birth, national ID or passport number, and other identifying details required for account verification.
• Contact Information: Email address and mobile number.
• Financial Information: Payment method details — bKash, Nagad, Rocket, Upay, or bank account information — used solely for processing transactions.
• Activity Information: Your bets, gaming history, deposit and withdrawal records on the platform.
• Technical Information: IP address, device type, browser information, and login time and location.

We only collect information that is necessary for a specific purpose. We always avoid collecting unnecessary data.

Section 02

Methods of Data Collection

b9bd collects your information in the following ways:

• Direct Submission: Information you provide during account registration, login, deposit, or withdrawal.
• Automatic Collection: Information collected automatically through cookies, pixels, and similar technologies while you use the platform.
• Verification Process: Documents you submit during the identity verification (KYC) process.
• Transaction Records: Records of financial transactions processed through a payment gateway or bank.
• Customer Service: Information you provide when you contact us via live chat or email.

Section 03

Purpose of Data Use

b9bd uses collected information for the following legitimate purposes:

1. Account Management: Creating, managing, and verifying your account.
2. Financial Transactions: Processing deposits and withdrawals, and preventing fraud.
3. Service Improvement: Technical development of the platform and enhancing the user experience.
4. Communication: Sending important account updates, security alerts, and transaction confirmations.
5. Legal Compliance: Maintaining compliance with applicable laws and regulations.
6. Responsible Gaming: Identifying signs of excessive gaming or addiction and providing support.
7. Customization: Suggesting relevant offers and games based on your preferences (only with your consent).

We never sell your information or transfer it to third parties for commercial purposes.

Section 04

Data Storage & Security

b9bd takes the highest technical measures to protect your personal information. The key aspects of our security framework are as follows:

• SSL/TLS Encryption: Industry-standard SSL encryption is used during data transmission on our platform, protecting your information from third-party access.
• Encrypted Storage: Stored data is kept in an encrypted format, with firewalls and access controls in place to prevent unauthorized access.
• Limited Access: Only authorized personnel may access personal information, and only to the extent required to perform their specific duties.
• Regular Audits: Our security systems are regularly reviewed and tested.
• Data Backup: Regular secure backups are maintained to prevent accidental data loss.

While we strive to ensure the highest level of security, no method on the internet is 100% secure. We therefore advise you to use a strong password and never share your login credentials with anyone.

Section 05

Sharing Data with Third Parties

b9bd does not generally share your personal information with third parties. However, information may be shared in the following limited circumstances:

• Payment Processors: Financial information is shared with bKash, Nagad, Rocket, Upay, or banking partners only to the extent necessary to complete a transaction.
• Technology Service Providers: Technology partners engaged to operate the platform — who are bound by our strict confidentiality agreements.
• Legal Obligations: Where providing information is required by a valid order from a law enforcement agency or court.
• Fraud Prevention: Where strictly necessary to protect the security and integrity of the platform.

We do not sell, rent, or exchange your information. Any sharing of information with third parties is limited to the purposes described in this policy.

Section 06

Cookies & Tracking Technologies

b9bd uses cookies and similar technologies for the smooth operation of the platform and to improve the user experience. Cookies are small text files stored on your device.

We use the following types of cookies:

• Essential Cookies: Required for the basic functionality of the platform, such as maintaining a login session. Without these, the platform cannot function properly.
• Functional Cookies: Used to remember your preferences and settings.
• Analytical Cookies: Used to analyze platform usage patterns and improve service quality.

You can disable non-essential cookies through your browser settings. However, doing so may limit some features of the platform.

Section 07

User Rights

You have the following rights over your personal information, which b9bd fully recognizes:

• Right of Access: The right to know what information of yours is stored with us.
• Right to Rectification: The right to request correction of any information that is inaccurate or incomplete.
• Right to Erasure: The right to request deletion of your information in certain circumstances (though this may not be possible where legal obligations exist).
• Right to Restrict Processing: The right to request that use of your information be limited for specific purposes.
• Right to Portability: The right to receive a copy of your information in a structured format where applicable.
• Right to Object: The right to object to marketing communications.
• Right to Withdraw Consent: The right to withdraw any consent you have given at any time.

To exercise these rights, please contact us. We will generally respond to your request within 30 business days.

Section 08

Protection of Minors

b9bd provides services only to individuals aged 21 or older. We do not knowingly collect or process personal information from any minor.

Age verification is mandatory during account registration. If we learn that a minor has registered on our platform, that account will be closed immediately and the associated information will be deleted.

If a parent or guardian believes their child has registered on our platform, please contact us immediately.

Section 09

Data Retention Period

b9bd retains your personal information for as long as:

• Your account remains active and services continue to be provided.
• It is required to meet legal obligations (which may generally extend for several years after account closure).
• It is needed to resolve disputes or establish legal claims.

When information no longer needs to be retained, it is securely deleted or anonymized. Financial transaction records are kept for a specified period in accordance with applicable law.

Section 10

Changes to the Policy

b9bd reserves the right to amend this privacy policy at any time due to business needs, technological changes, or legal requirements.

If any significant changes are made, we will:

• Publish the updated policy on this page and change the "Last Updated" date.
• Notify you of the changes at your registered email address where necessary.

Continuing to use the platform after changes have been made means you accept the updated privacy policy. We therefore recommend reviewing this page regularly.

Section 11

Contact

If you have any questions, concerns, or requests regarding this privacy policy, please contact us:

We take your privacy seriously and always try to respond to your requests as quickly as possible. Stay with b9bd — for a safe, transparent, and responsible gaming experience.